Cookie Policy

This policy explains the cookies and similar browser storage daita uses on its website and chat widget. We keep this minimal: we use storage to make the service work, not to track you across the web.

1. What we use

• Strictly necessary — short-lived storage that makes core features work, e.g. a security token during a Shopify connection and your session while you use the chat agent.
• Functional — browser storage (sessionStorage / localStorage) that remembers your chat conversation as you navigate, your language and your light/dark preference — plus one first-party cookie, daita_ch (kept for up to 90 days after the last time you came from Shopify — through a Shopify page, a Shopify-billed daita workspace, or by telling us in the chat or on the start page that your store is on Shopify; otherwise deleted when you close the browser; no identifier), that remembers you arrived from Shopify so this site shows you only the Shopify App Store route. This stays on your device.

We do not use advertising cookies, and we do not sell your data. If we add optional analytics in future, we will list them here and ask for consent where required.

2. Third parties

The chat agent and connected channels rely on the providers listed in our Trust Center. When you enable optional features (e.g. native real-time voice), the relevant provider may set its own storage to deliver that feature.

3. Your choices

You can clear or block cookies and site storage in your browser settings. Blocking strictly necessary storage may break parts of the service. In the chat widget you can also delete your conversation at any time.

4. More information

For how we handle personal data, see our Privacy Notice. Questions? info@daita-ai.com.