Every customer conversation in one place. And an AI that answers them, day and night.
daita answers your customers 24/7 in 18 languages, with your real products and orders, and puts every conversation in one inbox your team controls.
Customers write everywhere. Answers get lost.
At 2:47 a.m. a store owner sleeps while customers ask questions in their own language and get no answer, until one gives up and buys elsewhere. Then daita brings every conversation into one inbox, answers them and passes the delicate ones to the team.
One inbox for every conversation
Website chat and email land in one place, with each customer’s full history, and phone and SMS join them on the Growth plan. Your team sees everything, and nothing gets lost.
The morning after a busy night, a store owner opens daita: thirty conversations came in and she did not have to answer any of them. Chats and emails share one inbox, answered by the AI or drafted for her approval. Each customer has one profile, answers come from the store’s real orders and stock, delicate cases go to the team and everyone sees who is already on them, replies are translated both ways, and every morning shows what customers asked, what they loved and what to fix.
Filmed in the real daita inbox, on our demo store with demo data.
Your customers get an answer at 3 a.m.
At three in the morning in Munich, a shopper asks in German which snowboard suits a beginner, and the store’s chat answers in German with boards from the real catalog. In Madrid, a customer asks his question out loud, and the chat understands him. A shopper sends a photo of a board and gets the closest matches. On a Shopify store, the chat builds the cart and takes the shopper straight to the store’s checkout; after the sale, it answers where the order is. Munich, New York, Tokyo: every visitor, every hour, in 18 languages.
Recorded live in the real daita chat, on our Shopify demo store. The people shown are not real customers.
Where is my order?
Live status and tracking from your Shopify store, and from WooCommerce with the optional order-lookup key.
Returns and exchanges
On Shopify it takes the request and your team approves it. Nothing is refunded on its own.
Appointments
Connect your Cal.com booking link and it books customers straight into your calendar.
Products and policies
Answers from your catalogue and your own knowledge, never invented.
Talk or type
Customers can speak to it and hear the answer, in a premium natural voice from the Growth plan.
18 languages
It replies in the language the customer writes in.
Hands over to your team
With the whole conversation and the customer’s details, so nobody repeats themselves.
Your best salesperson, on every visitor.
Understands what people mean — in 18 languages.
Semantic search that speaks your customer’s language (18 supported — from French and Italian to Japanese and Arabic) — “something warm and waterproof for a rainy hike” returns the right real products, not keyword guesses.
Search by photo.
A shopper drops in an image; daita finds the closest matches in your catalog.
Recommends like a pro.
Ranking that learns from real conversions — the products that actually sell rise, with a one-line reason for each pick.
Closes the sale.
On Shopify, builds a ready-to-pay cart (single or multi-item), applies a discount and hands off to your checkout. daita never touches card data.
Handles the order.
Status and tracking (on WooCommerce with the optional order-lookup key), plus — on Shopify — return, exchange and cancellation requests filed for your team to approve; verified by email, nothing refunded automatically.
Shows you the demand you’re missing.
Every search, every zero-result, every search-to-sale — with the revenue attached.
Shopify and WooCommerce; the catalog stays in sync automatically. Cart, returns and order requests work on Shopify.
The AI proposes. You decide.
A second check before it sends
Every reply the AI wants to send on its own is reviewed by an independent safety check. If it isn’t sure, the reply waits for a person.
A person is one click away
Customers can ask for a human at any time, and your team gets the whole conversation, so nobody repeats themselves.
Autopilot only where you switch it on
Start with drafts you approve. On the Growth plan, let it answer on its own, channel by channel, with your own confidence threshold.
It always says it’s an AI
Every conversation starts by saying so, as the EU AI Act (Art. 50) requires.
Live on your platform in minutes
The same agent — ready for Shopify, WooCommerce, WordPress or any website. One-step install.
Built in Munich. Open about where your data lives.
Our controls are mapped to ISO/IEC 42001 and ISO/IEC 27001 — daita is not yet certified or independently audited.
daita for Shopify is billed by Shopify.
daita for Shopify is installed from the Shopify App Store and billed by Shopify — in USD, on your Shopify invoice. The plans and prices are on the daita for Shopify page.
Put every conversation in one place, today.
This isn’t a mockup. Talk to it. · Questions? Talk to us